@misc{cogprints5202,
          volume = {7},
          number = {4},
           title = {Strategies for Implementing Change: An Experiential Approach},
          author = {J. Scott Armstrong},
            year = {1982},
           pages = {457--475},
         journal = {Group \& Organization Studies},
             url = {http://cogprints.org/5202/},
        abstract = {An attitude survey and a role-playing case were used to identify the typical approaches people use to implement important changes in organizations. This typical strategy, suggested or used by over 90\% of the subjects, was not successful in producing change in any of the fourteen role-playing trials. However, with ten minutes of instruction in the ?Delta Technique,? 86\% of the subjects were successful in introducing change in another fourteen role-playing trials. The ?Delta Technique? consists of simple rules drawn from half a century of research.}
}

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