creators_name: Clancey, W J
creators_name: Jordan, B
creators_name: Sachs, P
creators_name: Torok, D
type: confpaper
datestamp: 1998-06-09
lastmod: 2011-03-11 08:53:57
metadata_visibility: show
title: Formal modeling for work systems design
ispublished: unpub
subjects: comp-sci-art-intel
subjects: phil-epist
subjects: soc-psy
full_text_status: public
keywords: business process modeling, re-engineering, soci-technical systems, business anthropology, ethnography
abstract: One approach to applied AI is to automate business processes and remove people from the system. Another approach is to use AI methods to model how work actually gets done, so we can understand the essential role of knowledge people have about each other ("social knowledge") in allocating resources, assigning jobs, and forming teams.
date: 1993
date_type: published
refereed: FALSE
citation:   Clancey, W J and Jordan, B and Sachs, P and Torok, D  (1993) Formal modeling for work systems design.  [Conference Paper]    (Unpublished)  
document_url: http://cogprints.org/449/1/131.htm