title: Formal modeling for work systems design creator: Clancey, W J creator: Jordan, B creator: Sachs, P creator: Torok, D subject: Artificial Intelligence subject: Epistemology subject: Social Psychology description: One approach to applied AI is to automate business processes and remove people from the system. Another approach is to use AI methods to model how work actually gets done, so we can understand the essential role of knowledge people have about each other ("social knowledge") in allocating resources, assigning jobs, and forming teams. date: 1993 type: Conference Paper type: NonPeerReviewed format: text/html identifier: http://cogprints.org/449/1/131.htm identifier: Clancey, W J and Jordan, B and Sachs, P and Torok, D (1993) Formal modeling for work systems design. [Conference Paper] (Unpublished) relation: http://cogprints.org/449/