Opening the black box: How staff training and development may affect the innovation of enterprises

Mate, Davide and Carpaneto, Alberto and Tirassa, Corrado and Brizio, Adelina and Rezzonico, Raffaele and Brassesco, Barbara and Surra, Fabio and Rabellino, Daniela and Tirassa, Maurizio (2010) Opening the black box: How staff training and development may affect the innovation of enterprises. [Conference Paper]

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We describe a research on the interplay that appears to exist in companies between Human Resource Management and innovation. This complex, multicomponent, non-linear and dynamic interplay is often viewed as a "black box". To help open the black box, we outline both a theoretical framework and preliminary empirical data. We view innovation as an organization-level property, favored by the organization's self-perception as a knowledge engine. Therefore, we devised a protocol to study the companies' strategies for training and development and their innovation profile. The protocol consisted in a questionnaire with 100 closed questions, suitable for companies which rely mostly on an inner training and development service. The questionnaire was administered to a sample of Italian firms from the Food & beverages and Fashion markets. The results show that certain facets of training and development are indeed correlated to innovation. Finally, we discuss the results.

Item Type:Conference Paper
Keywords:Innovation; Human resource management; Staff training and development; Business performance
Subjects:Psychology > Cognitive Psychology
Philosophy > Ethics
Psychology > Social Psychology
ID Code:6862
Deposited By:Tirassa, Prof. Maurizio
Deposited On:01 Jul 2010 02:20
Last Modified:11 Mar 2011 08:57

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