Clancey, W J and Jordan, B and Sachs, P and Torok, D (1993) Formal modeling for work systems design. [Conference Paper] (Unpublished)
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Abstract
One approach to applied AI is to automate business processes and remove people from the system. Another approach is to use AI methods to model how work actually gets done, so we can understand the essential role of knowledge people have about each other ("social knowledge") in allocating resources, assigning jobs, and forming teams.
| Item Type: | Conference Paper |
|---|---|
| Keywords: | business process modeling, re-engineering, soci-technical systems, business anthropology, ethnography |
| Subjects: | Computer Science > Artificial Intelligence Philosophy > Epistemology Psychology > Social Psychology |
| ID Code: | 449 |
| Deposited By: | Clancey, Bill |
| Deposited On: | 09 Jun 1998 |
| Last Modified: | 12 Sep 2007 17:28 |
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